Rescheduling / Cancellation Policy

Due to the employee scheduling, we require 24 hours notice before your scheduled booking day to give a full refund. We understand things come up however, so we will happily reschedule a booking date or time if you email us at least 2 hours before your scheduled time.

  • 24+ hour notice for refund
  • 2+ hour notice for rescheduling
  • Email preferred in case the phone is not answered in time. Emails will ensure you are within the time limit.